Has Telstra’s Password Database Been Hacked?

 Such concern for data loss and probably data theft is justifiable especially taking into consideration the increase in the number of cyber attacks. As of the present date, there are no records of Telstra’s password database having been compromised. Telstra is concerned for the safety of its customers and protects its network from any intrusions and unauthorized actions against it in an active way. They have significant measures in place to safeguard personal information, such as encrypting the data and using multiple levels of verification through the use of various technologies.

For any issues like concern in regards to the data security of your Telstra (BigPond) account, there are measures which would be able to elevate the safety of the account on the internet. First, remember to password-in regularly for the account and let it be a strong password out of the combination of letters, numbers, and other symbols to avoid easy guessing. Do not include information that can easily be compromised like the use of name or date of birth. Other things you can do is to turn on two-factor authentication (2FA) that even if someone manages to obtain your password, they would still need another way to access your account.

Their technical support does accommodate questions aimed at seeking guidance concerning security features within Telstra accounts or dealing with unusual situations that may be occurring in the account.


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More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

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